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Terms & Conditions

Terms & Conditions

These Terms & Conditions apply to all purchases made through the website of Lily Mae Savannah, located at Coehoorn van Scheltingaweg 38, 8442 EX Heerenveen, The Netherlands, and reachable via support@lilymaesavannah.com.
By placing an order, you agree to these Terms & Conditions.


1. Applicability

These Terms & Conditions govern all transactions made through our website. By accessing or purchasing from Lily Mae Savannah, you acknowledge that you have read, understood, and agreed to be bound by these Terms.


2. Product Information

We make every effort to describe our products accurately and provide up-to-date information. However, typographical errors or inaccuracies may occur. Lily Mae Savannah reserves the right to correct such errors and update information at any time without prior notice.


3. Orders and Payment

Orders are processed after full payment has been received. Available payment methods may vary depending on the customer’s country.
It is the customer’s responsibility to ensure that all billing and shipping details are entered correctly before completing checkout.


4. Processing and Delivery

Processing time: 1–3 business days
Shipping time: 3–7 business days (depending on location)
We work with trusted international fulfillment partners to ensure efficient worldwide delivery.
Tracking information will be provided once your order has been dispatched.


5. Returns and Cancellations

Please refer to our separate Return Policy for detailed conditions regarding returns, cancellations, and refunds.
All return requests must be submitted within the time frame stated in that policy.


6. Limitation of Liability

To the maximum extent permitted by law, Lily Mae Savannah and its affiliates shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to your use of our website, products, or services.
We are not responsible for loss or damage during shipping if tracking shows that the package has been delivered to the address provided by the customer. Please ensure your address is correct before completing your order.


7. Disclaimer of Warranties

All products and services are provided “as is” and “as available” without any warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
We do not guarantee that the website or its content will be error-free or uninterrupted.


8. Privacy Policy

Please refer to our separate Privacy Policy for information on how we collect, use, and protect your personal data.


9. Complaints Procedure

Complaints can be submitted in writing via support@lilymaesavannah.com.
We aim to respond within 24 hours.


10. Governing Law

These Terms & Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Kingdom.


 

Free premium shipping

Free shipping with tracking via UPS throughout the US.

Customer service

Always available within 24 hours response

100% Return Guarantee

Easy returns within 30 days

Secure payment

Pay Securely And Quickly With Your Credit Card, Google pay, Apple pay and Shop pay .