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Continue shoppingAt Lily & Mae Savannah, we aim to deliver your order as quickly and accurately as possible, we offer free shipping on al orders. Below you’ll find all details regarding our shipping and delivery process.
All orders are processed within 1–3 business days.
Once your order has been shipped, you’ll receive a confirmation email with your tracking number.
If processing takes longer due to unforeseen circumstances, we’ll notify you promptly.
We ship all orders via YunExpress, a trusted international logistics provider.
The last-mile delivery is handled by a local carrier depending on your location, such as USPS, UPS, or another regional delivery partner.
We offer free standard shipping on all orders.
In some cases, we may charge a small shipping fee for replacements, exchanges, or special handling requests.
Any customs duties or import taxes that may apply are the responsibility of the customer.
The average shipping time is 3–7 business days, depending on your location and local postal service.
Please note that deliveries may take longer during peak periods, holidays, or customs inspections.
Once tracking information shows that the package has been delivered, responsibility lies with the customer.
Please ensure your shipping address is entered correctly when placing your order.
Address changes must be reported within 24 hours of placing the order.
If the return is caused by the consumer (for example, wrong size, unwanted item), the consumer is responsible for the return shipping cost. The exact fee will depend on the courier service you choose.
If the return is caused by our mistake (for example, damaged or incorrect item), we will cover all shipping costs related to the return or replacement.
For any questions about shipping or tracking, please contact our support team:
Email: support@lilymaesavannah.com
